Last updated: August 10, 2026
This Refund Policy applies to digital products sold by RB Digital through Selar and other authorized RB Digital sales accounts or platforms, including Gumroad.
Digital products
Our products are delivered electronically and may be downloaded or accessed immediately after purchase. Because digital content cannot normally be returned once delivered or accessed, purchases are generally final and non-refundable except where required by applicable law or where an approved exception below applies.
When we will review a refund or replacement
Please contact us if:
• you were charged more than once for the same order;
• you paid but did not receive access or a working download link;
• the supplied file is corrupted or cannot be opened after reasonable troubleshooting;
• you received a different product from the one ordered; or
• the product materially differs from its description.
Where possible, we will first restore access, resend the file, provide a corrected file, or offer reasonable technical assistance. If the issue cannot be resolved, we may approve a full or partial refund.
Change-of-mind requests
We do not normally provide refunds because a customer changed their mind, purchased the wrong product, no longer needs the product, lacks compatible software, or expected content not promised in the listing. Please review the product title, description, format, requirements, and price before purchasing.
Bundles and accidental purchases
Refunds for bundles are assessed as a single purchase. If you accidentally buy an individual product and then purchase a bundle containing the same product, contact us promptly before extensively accessing or downloading the files. Any adjustment is discretionary unless required by law.
Request period and information needed
Submit a request as soon as possible, preferably within 7 days of purchase. Include the purchaser’s name, order email, order or transaction number, product name, purchase date, platform used, and a short description of the issue. Screenshots may help with technical problems. Do not send passwords or full payment-card details.
Processing
Approved refunds are returned through the original platform and payment method where possible. Selar, Gumroad, banks, card networks, or payment providers control processing times and may take several business days to display the credit. Platform fees, exchange-rate differences, and bank charges may be handled according to the provider’s rules.
Abuse and statutory rights
We may decline requests involving misuse, repeated refund abuse, unauthorized sharing, or violations of our Terms and Conditions. Nothing in this policy limits consumer rights or remedies that cannot be excluded under applicable law.
Contact
Send refund and delivery requests to [email protected] or use an active support channel shown on our Selar storefront. If the purchase was made through Selar or Gumroad, include the receipt from that platform so we can locate the transaction.